Reference

Your data, handled in India

We explain how 6jj collects, uses, stores, and shares account details so you can see what happens to your records before you open an account.

Account checksCookie controlsData requests
6jj Your data, handled in India
CONTACT PATHS

Ways to reach us

If you want a copy of the data we hold, a correction, or a deletion request, start with the contact path that matches your account.

Email Send requests to [email protected] with your registered email or phone and the change you want. We use the thread to verify identity before we share, correct, or delete any record.
In-account chat Use in-account chat when you need a faster route. Keep the message short, mention the page, and we can direct it to the privacy team without exposing your records to the wrong inbox.
Secure form If you prefer a written trail, submit the secure form in the account area. It helps us log your request, check the account holder, and track the response until the matter is closed.
SECURITY AND STORAGE

How we protect records

We keep this policy practical by collecting only the details needed to run your account, answer requests, and secure access.

Collection

We collect only the details needed to open, maintain, and secure your account, including contact fields, device signals, and transaction references. The data stays tied to account handling rather than unrelated use.

Cookies

Cookies help us remember sign-in state, session security, and language choice. If you clear them, the site may ask you to sign in again or reset saved settings on your next visit.

Access control

Only staff with a business need can reach sensitive records, and their access is limited by role. We log important actions so we can trace changes and investigate a mismatch.

Retention

We keep records only as long as needed for account handling, audit work, dispute handling, and legal duties. When the retention period ends, we delete or anonymise the file where the system allows it.

Requests

You can ask for a copy, correction, or deletion of details we hold about you. We may need a quick identity check before acting, so we do not send records to the wrong person.

Changes

If this policy changes, we replace the page text and keep the latest version active. For a clear answer about a request, contact the privacy channel that matches your account.

Questions about this policy

These answers explain how the policy works for your account, device, and contact records. If local law changes, we adjust how we collect or store details, and the current version on this page stays the one that applies. When you need a copy, correction, or deletion request, start with the support path that matches your account so we can verify you first.

It covers details we collect when you open an account, sign in, send a message, or move through the site. It also explains why we store device and cookie records and when we may share them with service providers.

We may store transaction references, status logs, and the minimum fields needed to confirm a deposit or withdrawal. Full card data is not our focus here; local payment rails such as UPI, Paytm, and PhonePe are handled through secure processors.

Yes. Send the request from your account contact path, tell us what to change, and add enough detail for identity checks. We will act where local law allows and where the record is eligible for the request.

Only staff and service partners with a defined business need can see restricted records. They are bound by internal controls, and we limit access to the smallest set needed to run security, support, and record handling.

We keep records for the period needed to run the account, handle disputes, meet legal duties, and prevent misuse. After that period, we delete or anonymise them when the system and law permit.

We may still keep certain records for audit, dispute, or legal reasons after an account is closed. If you want a copy before closure, send the request first so we can check the account and respond within the right process.